Configuring Outlook
 

1. Open Outlook.

2. In the menu bar, go to the Tools drop-down menu and select E-mail Accounts.  This page will appear (Fig 1):

 


Fig 1.

 

3. On the page that shows, click Add under e-Mail and then select NEXT.

  • The next page (Fig 2) gives you options for the type of e-mail account you want.  Select POP3.

 


Fig 2.

 

4. On the page that opens up, enter the information as shown in the next screen shot (Fig 3).  

  • Make sure that your user name is the full assigned username "@yourdomain.com".  i.e. if my user name was JohnD, my user name in this Outlook setup field would be JohnD@mydomain.com.

  • Make sure that the "Log on using Secure Password Authentication (SPA)" box is NOT checked.

 


Fig 3.

 

5. Click the More Settings button.   The screen shown in Fig 4 will open.

  • When first selected, you should see the tab page labeled "General"

  • The MAIL ACCOUNT field represents what you will see in your own list of e-mail accounts.  

  • The Organization field is sent in the message header to the recipient.  You may put the name of your company or your own name here.

  • REPLY E-MAIL - When someone receives your message, this is the address that will automatically be inserted into their e-mail client address field if they were to click the "reply to" button once they have read the message.

  • Click the "Outgoing Server" tab

  • Check the box labeled "My outgoing server (SMTP) requires authentication" and select the "Use same settings as my incoming mail server" option.

Click OK.

General tabOutgoing Server tab
Fig 4.

6.  Click Finish.


Fig 5.

 

Problems Sending e-Mail?

TROUBLESHOOTING

On the  "Advanced" tab there is a default port of "25" set for outgoing servers.  Some ISPs block this port by domain unless otherwise instructed.  Please check with your Internet Service Provider if you are still unable to send mail.  They can normally change an entry in their servers to allow e-mail for your domain through this port.

Please note that some ISPs require their clients to use their own outgoing mail servers for sending email.  If you are still unable to send email, please contact your ISP and ask what their requirements are for outgoing mail.
 

 

 

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